New connectionDomestic · Commercial · Industrial · Agri
›
Load changeEnhance · reduce · phase change
›
Disconnection / reconnectionTemporary or permanent
›
Category change · transferTariff or ownership change
›
Rooftop solarNet metering · generate & export power
›
Fees, documents and timeline vary by category.
DomesticEst. fee ₹750 · ~15 days
›
CommercialEst. fee ₹2,500 · ~20 days
›
Industrial (HT)Estimate on scrutiny · ~45 days
›
AgriculturalSubsidised · ~30 days
›
TemporaryEvent / construction
›
1 · Details2 · Docs3 · Pay
Full name
Address line
e.g. 3
Single phase ▾
Save as draft
Next: Documents
1 · Details2 · Docs3 · Pay
Identity proofUploaded
Change
Address proofTap to upload
Upload
Ownership / NOCTap to upload
Upload
Next: Fees
1 · Details2 · Docs3 · Pay
Processing fee₹250
Application fee₹500
Security depositat sanction
Pay now₹750
ⓘ
Security deposit is calculated and collected after scrutiny.
Pay ₹750 & submit
Application submitted
Ref #APP-2026-3391 · New connection
Track application
Back to home
T- 1329
Krishna Kumar
Ongoing
Application ID1234567890
Connection TypeDomestic Service
Address12, Arya Samaj Rd, Adarsh Nagar
2 hours left
Progress
Submitted⌃
Scrutiny⌃
Site InspectionIn Progress
Demand Note & Deposit⌃
Installation⌃
Energised⌃
Open conversationAsk about this application
›
Today
Site inspection is scheduled for 11 Jul, 10 AM – 1 PM.9:04 AM
Please come after 11 AM if possible — no one is home earlier.9:10 AM
Noted 👍 The inspector will visit after 11 AM.9:11 AM
Message about this application…
My complaints
2
C- 4471
No Supply
In Progress
Issue TypeNo supply / outage
SeverityHigh
Address12, Arya Samaj Rd, Adarsh Nagar
SLA 24h
C- 4102
Billing Dispute
Closed
Issue TypeBilling dispute
SeverityMedium
Address12, Arya Samaj Rd, Adarsh Nagar
Resolved 20 Jun
Hi Rekha 👋 Tell me what’s wrong — tap the mic and describe the issue in your own words.
Voice · 0:14
“Power has been out at my place since 8 in the morning… the neighbours have it though.”
Got it — that sounds like a No supply / outage at 12, Arya Samaj Rd. Since your neighbours have power, it looks specific to your connection. How severe is it?
High — no power at allMediumLow
Noted. Here’s your complaint — confirm to submit:
Issue TypeNo supply / outage
SeverityHigh
Address12, Arya Samaj Rd, Adarsh Nagar
DetailsOut since 8:00 AM · neighbours unaffected
Type or speak…
Submit complaint
Complaint registered
Ticket #C-4471 · SLA: resolve within 24h
Track complaint
Back to home
C- 4471
No Supply / Outage
In Progress
Issue TypeNo supply / outage
SeverityHigh
Address12, Arya Samaj Rd, Adarsh Nagar
SLA 24h
Status
Registered9 Jul, 8:10
Assigned8:25
In ProgressCrew dispatched
Resolved⌃
Messages
Open conversation4 messages · crew online
›
Today
Your complaint has been assigned to crew #F-32.8:25 AM
Crew dispatched to your area — ETA about 45 minutes.12:40 PM
Please call when you arrive, the gate is locked.12:42 PM
Noted 👍 The technician will call this number on arrival.12:43 PM
Message the crew…
C- 4102
Billing Dispute
Closed
Issue TypeBilling dispute
SeverityMedium
Address12, Arya Samaj Rd, Adarsh Nagar
Resolved 20 Jun
Status
Registered16 Jun
Assigned17 Jun
Resolved20 Jun
Closed21 Jun
Resolution. Meter reading re-verified and the bill recomputed — excess ₹230 will be credited in your next bill.
Rate the resolution
★★★★★
Reopen complaint
Search FAQs…
Emergency helplineTap to call 1912
Call
FAQsBills, payments, connections
›
Nearest service centre
›
UsageBill historyTariff
Units consumed
8 mo
NovDecJanFebMarAprMayJun
Billed units Offset by solar
Jun 2026 · 218 unitsBill ₹1,842 · solar credit −₹460
›
May 2026 · 190 unitsBill ₹1,610 · solar credit −₹505
›
Apr 2026 · 205 unitsBill ₹1,738 · solar credit −₹380
›
Mar 2026 · 231 unitsBill ₹1,964 · solar credit −₹120
Exported units are banked as credits and offset your billed units each cycle. See Credits & settlement.
Banked units
142 kWh
Saved this cycle
₹1,260
Credit ledger
Apr 2026 · exported 96, used 58+38 kWh
May 2026 · exported 118, used 67+51 kWh
Jun 2026 · exported 124, used 71+53 kWh
Banked balance142 kWh
Annual settlementUnused credits paid out at year end
Due Mar 2027
ⓘ
Banking & settlement follow your state's SERC net-metering regulation. Credits apply automatically to each bill.
ⓘ
Your sanctioned load is 5 kW — you can apply for up to 5 kWp of rooftop solar under net metering.
3 kWp ▾
Choose empanelled installer ▾
Documents
Roof ownership / rightsUploaded
Change
Electrical layout (SLD)Tap to upload
Upload
Installer & equipment certificatesTap to upload
Upload
Feasibility & registration fee₹500
Pay now₹500
Pay ₹500 & submit
Solar application submitted
Ref #SOL-2026-0114 · Rooftop solar · 3 kWp
Track application
Back to home
SOL- 0114
Rooftop Solar · 3 kWp
Ongoing
Application ID1234598114
SchemeNet metering
Address12, Arya Samaj Rd, Adarsh Nagar
Updated 1d ago
Progress
Submitted⌃
Feasibility Study⌃
Technical ApprovalIn Progress
Installation⌃
Net-meter Installation⌃
Commissioning⌃
Net-metering Agreement⌃
Open conversationAsk about this application
›
＋ New
Home
Apply
Pay
Complaints
Electricity bill · Jun 2026
✕
Home · CA …1023 · due 18 Jul 2026
Energy charges (218 units)₹1,420
Fixed charges₹210
Electricity duty₹132
Subsidy– ₹40
Arrears₹120
Total payable₹1,842
Pay ₹1,842
Security deposit · APP-3391
✕
New connection · demand note · due 20 Jul 2026
Security deposit₹3,200
Meter charges₹340
Total payable₹3,540
Pay ₹3,540
Bill · May 2026 — Paid
✕
Home · CA …1023 · paid 11 Jun 2026 · UPI
Units billed190 kWh
Gross amount₹2,115
Solar credit− ₹505
Txn IDEL-2026-71042
Paid₹1,610
Download receipt
RS
Rekha Sharma
+91 98••• •••23
Linked connections
›
Bills & usage
›
Document locker
›
Payment methods
›
My Solar
›
Help & contact
›
Preferences
›
Privacy & consent
›
Log out
›
🎨
Styled to your design references — Figtree type, compact scale, hamburger drawer, floating action buttons, bordered status badges and bottom-sheet payments (corners capped at 4px as requested). Screens map to the IDs in the IA screen inventory. Icons are close approximations; swap in real assets anytime.