Prototype — Electra Consumer · Aurora

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Overview

Amount due
₹1,842
Due 18 Jul · 8 days left
This month
218 units
▲ 15% vs last month
Rooftop solarExporting ↗
1.8 kWhome now
0.0 kWhgenerated
80%battery
Solar 0.0 kWBattery 0.0 kWGrid 0.0 kW

Actions

Applications
Complaints
Bills

My items

View All ›
APP- 3391
New Connection
Ongoing
Connection TypeDomestic Service
Progress03 · Site Inspection
Address12, Arya Samaj Rd, Adarsh Nagar
Applied 2 Jul
C- 4471
No Supply
In Progress
Issue TypeNo supply / outage
SeverityHigh
Address12, Arya Samaj Rd, Adarsh Nagar
SLA 24h

Switch between the connections linked to your login.

Home · CA …1023Domestic · Active
Primary
Shop · CA …7788Commercial · Active
›
+ Link another connection
ⓘ
Find your CA / consumer number printed at the top of your electricity bill.
e.g. 100 2456 1023
Validate & link
Bill generated · ₹1,842Due 18 Jul · 2h ago
Scheduled maintenance12 Jul, 10am–1pm · 1d ago
Application updateSite inspection scheduled · 2d ago

Payments due

2
Electricity bill · Jun 2026Home · CA …1023 · due 18 Jul
₹1,842
Security deposit · APP-3391New connection · demand note
₹3,540

Payment history

Bill · May 202611 Jun · UPI
₹1,610›
New connection fee2 Jul · Card
₹750›
Bill · Apr 202612 May · UPI
₹1,480›

Paying ₹1,842 · Home · CA …1023

UPI
Debit / credit card
Net banking
Wallet
BBPS
Pay now

Payment successful

₹1,842 paid · 9 Jul 2026

Txn IDEL-2026-88213
MethodUPI
ConnectionCA …1023
Download receipt
Done

My applications

3
SOL- 0114
Rooftop Solar
Ongoing
Application ID1234598114
Capacity3 kWp · net metering
Progress03 · Technical Approval
Address12, Arya Samaj Rd, Adarsh Nagar
Updated 1d ago
APP- 3391
New Connection
Ongoing
Application ID1234567890
CategoryDomestic
Progress03 · Site Inspection
Address12, Arya Samaj Rd, Adarsh Nagar
2 hours left
APP- 2210
Load Enhancement
Energised
Application ID1234512210
ProgressCompleted
Address12, Arya Samaj Rd, Adarsh Nagar
Closed 30 Jun

What would you like to apply for?

New connectionDomestic · Commercial · Industrial · Agri
›
Load changeEnhance · reduce · phase change
›
Disconnection / reconnectionTemporary or permanent
›
Category change · transferTariff or ownership change
›
Rooftop solarNet metering · generate & export power
›

Fees, documents and timeline vary by category.

DomesticEst. fee ₹750 · ~15 days
›
CommercialEst. fee ₹2,500 · ~20 days
›
Industrial (HT)Estimate on scrutiny · ~45 days
›
AgriculturalSubsidised · ~30 days
›
TemporaryEvent / construction
›
1 · Details2 · Docs3 · Pay
Full name
Address line
e.g. 3
Single phase ▾
Save as draft
Next: Documents
1 · Details2 · Docs3 · Pay
Identity proofUploaded
Change
Address proofTap to upload
Upload
Ownership / NOCTap to upload
Upload
Next: Fees
1 · Details2 · Docs3 · Pay
Processing fee₹250
Application fee₹500
Security depositat sanction
Pay now₹750
ⓘ
Security deposit is calculated and collected after scrutiny.
Pay ₹750 & submit

Application submitted

Ref #APP-2026-3391 · New connection

Track application
Back to home
T- 1329
Krishna Kumar
Ongoing
Application ID1234567890
Connection TypeDomestic Service
Address12, Arya Samaj Rd, Adarsh Nagar
2 hours left

Progress

Submitted⌃
Scrutiny⌃
Site InspectionIn Progress
Demand Note & Deposit⌃
Installation⌃
Energised⌃
Open conversationAsk about this application
›

Today

Site inspection is scheduled for 11 Jul, 10 AM – 1 PM.9:04 AM
Please come after 11 AM if possible — no one is home earlier.9:10 AM
Noted 👍 The inspector will visit after 11 AM.9:11 AM
Message about this application…

My complaints

2
C- 4471
No Supply
In Progress
Issue TypeNo supply / outage
SeverityHigh
Address12, Arya Samaj Rd, Adarsh Nagar
SLA 24h
C- 4102
Billing Dispute
Closed
Issue TypeBilling dispute
SeverityMedium
Address12, Arya Samaj Rd, Adarsh Nagar
Resolved 20 Jun
Hi Rekha 👋 Tell me what’s wrong — tap the mic and describe the issue in your own words.
Voice · 0:14
“Power has been out at my place since 8 in the morning… the neighbours have it though.”
Got it — that sounds like a No supply / outage at 12, Arya Samaj Rd. Since your neighbours have power, it looks specific to your connection. How severe is it?
High — no power at allMediumLow
Noted. Here’s your complaint — confirm to submit:
Issue TypeNo supply / outage
SeverityHigh
Address12, Arya Samaj Rd, Adarsh Nagar
DetailsOut since 8:00 AM · neighbours unaffected
Type or speak…
Submit complaint

Complaint registered

Ticket #C-4471 · SLA: resolve within 24h

Track complaint
Back to home
C- 4471
No Supply / Outage
In Progress
Issue TypeNo supply / outage
SeverityHigh
Address12, Arya Samaj Rd, Adarsh Nagar
SLA 24h

Status

Registered9 Jul, 8:10
Assigned8:25
In ProgressCrew dispatched
Resolved⌃

Messages

Open conversation4 messages · crew online
›

Today

Your complaint has been assigned to crew #F-32.8:25 AM
Crew dispatched to your area — ETA about 45 minutes.12:40 PM
Please call when you arrive, the gate is locked.12:42 PM
Noted 👍 The technician will call this number on arrival.12:43 PM
Message the crew…
C- 4102
Billing Dispute
Closed
Issue TypeBilling dispute
SeverityMedium
Address12, Arya Samaj Rd, Adarsh Nagar
Resolved 20 Jun

Status

Registered16 Jun
Assigned17 Jun
Resolved20 Jun
Closed21 Jun
Resolution. Meter reading re-verified and the bill recomputed — excess ₹230 will be credited in your next bill.
Rate the resolution
★★★★★
Reopen complaint
Search FAQs…
Emergency helplineTap to call 1912
Call
FAQsBills, payments, connections
›
Nearest service centre
›
UsageBill historyTariff

Units consumed

8 mo
NovDecJanFebMarAprMayJun
Billed units Offset by solar
Jun 2026 · 218 unitsBill ₹1,842 · solar credit −₹460
›
May 2026 · 190 unitsBill ₹1,610 · solar credit −₹505
›
Apr 2026 · 205 unitsBill ₹1,738 · solar credit −₹380
›
Mar 2026 · 231 unitsBill ₹1,964 · solar credit −₹120
›
Feb 2026 · 244 unitsBill ₹2,080 · pre-solar
›
Jan 2026 · 214 unitsBill ₹1,815 · pre-solar
›
Dec 2025 · 186 unitsBill ₹1,571 · pre-solar
›
Nov 2025 · 198 unitsBill ₹1,676 · pre-solar
›

Bills

8 mo
Jun 2026218 units · paid 9 Jul · UPI
₹1,842−₹460 solar
May 2026190 units · paid 11 Jun · UPI
₹1,610−₹505 solar
Apr 2026205 units · paid 12 May · UPI
₹1,738−₹380 solar
Mar 2026231 units · paid 10 Apr · Card
₹1,964−₹120 solar
Feb 2026244 units · paid 9 Mar · UPI
₹2,080pre-solar
Jan 2026214 units · paid 8 Feb · UPI
₹1,815pre-solar
Dec 2025186 units · paid 10 Jan · UPI
₹1,571pre-solar
Nov 2025198 units · paid 9 Dec · UPI
₹1,676pre-solar
Solar powered1:00 PM
1.8kW
Solar ›
75%
0.0kW
Battery
0.6kW
Grid
1.2kW
Load
Yield today
0.0 kWh
Savings today
₹0
Connection detailsRooftop Solar · 5 kWp · 10 kWh battery
›

Explore

Today's generationIntraday curve · 15-min telemetry
›
Net meteringGrid import vs export vs self-use
›
Credits & settlementBanked units · savings
›
TodayThis weekThis month
6am9am12pm3pm6pm
Generated so far12.4 kWh
Peak output4.6 kW · 12:45
Vs yesterday+8%

15-minute telemetry · last sync 13:17

FriSatSunMonTueWedThu
Generated this week84.2 kWh
Best dayTue · 15.1 kWh
Vs last week+5%

Hourly granularity

18152230
Generated this month372 kWh
Best day15 Jun · 15.8 kWh
Daily average12.4 kWh

Daily granularity

TodayThis cycle
Imported from grid6.2 kWh
Exported to grid8.9 kWh
Solar self-consumed7.1 kWh
Net positionExporter · +2.7 kWh

Last 7 days

FriSatSunMonTueWedThu
Import Export
Imported from grid96 kWh
Exported to grid124 kWh
Solar self-consumed210 kWh
Net positionExporter · +28 kWh

Billing cycle · daily

18152230
Import Export
ⓘ
Exported units are banked as credits and offset your billed units each cycle. See Credits & settlement.
Banked units
142 kWh
Saved this cycle
₹1,260

Credit ledger

Apr 2026 · exported 96, used 58+38 kWh
May 2026 · exported 118, used 67+51 kWh
Jun 2026 · exported 124, used 71+53 kWh
Banked balance142 kWh
Annual settlementUnused credits paid out at year end
Due Mar 2027
ⓘ
Banking & settlement follow your state's SERC net-metering regulation. Credits apply automatically to each bill.
ⓘ
Your sanctioned load is 5 kW — you can apply for up to 5 kWp of rooftop solar under net metering.
3 kWp ▾
Choose empanelled installer ▾

Documents

Roof ownership / rightsUploaded
Change
Electrical layout (SLD)Tap to upload
Upload
Installer & equipment certificatesTap to upload
Upload
Feasibility & registration fee₹500
Pay now₹500
Pay ₹500 & submit

Solar application submitted

Ref #SOL-2026-0114 · Rooftop solar · 3 kWp

Track application
Back to home
SOL- 0114
Rooftop Solar · 3 kWp
Ongoing
Application ID1234598114
SchemeNet metering
Address12, Arya Samaj Rd, Adarsh Nagar
Updated 1d ago

Progress

Submitted⌃
Feasibility Study⌃
Technical ApprovalIn Progress
Installation⌃
Net-meter Installation⌃
Commissioning⌃
Net-metering Agreement⌃
Open conversationAsk about this application
›
Home
Apply
Pay
Complaints

Electricity bill · Jun 2026

✕

Home · CA …1023 · due 18 Jul 2026

Energy charges (218 units)₹1,420
Fixed charges₹210
Electricity duty₹132
Subsidy– ₹40
Arrears₹120
Total payable₹1,842
Pay ₹1,842

Security deposit · APP-3391

✕

New connection · demand note · due 20 Jul 2026

Security deposit₹3,200
Meter charges₹340
Total payable₹3,540
Pay ₹3,540

Bill · May 2026 — Paid

✕

Home · CA …1023 · paid 11 Jun 2026 · UPI

Units billed190 kWh
Gross amount₹2,115
Solar credit− ₹505
Txn IDEL-2026-71042
Paid₹1,610
Download receipt

Connection details

✕

Rooftop Solar · net metered

ConnectionCA …1023
Capacity5 kWp
Battery10 kWh · Li-ion
InverterSolEdge 5K · 1-phase
Commissioned12 Mar 2026
StatusOnline · synced 2 min ago
RS
Rekha Sharma
+91 98••• •••23
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Styled to your design references — Figtree type, compact scale, hamburger drawer, floating action buttons, bordered status badges and bottom-sheet payments (corners capped at 4px as requested). Screens map to the IDs in the IA screen inventory. Icons are close approximations; swap in real assets anytime.